Hospital in Charleston, SC Harris Communications Case Study |
27 January 2014 - 2:05, by , in Case Studies, No comments

About East Cooper Hospital

East Cooper has been recognized with five star ratings for spine surgery, hip fracture repair and patient satisfaction; Gold Seals from one of America’s most respected health care organizations, and the designation as South Carolina’s “Get With the Guidelines Hospital of the Year”.  They have an extraordinary team of health care professionals –some who touch our patients personally, and some who offer support and talents from behind the scenes.  The entire staff is focused on the same goal: to provide care to our deserving friends, family and neighbors.

After 23 years of serving the community, a new facility was needed to accommodate growth in the community.  The new hospital is twice the size of the former facility and offers conveniences and amenities that illustrate East Cooper’s commitment to the community.  The new facility officially opened in April 2010 and is better suited to serve the growing community.

Nature of the Situation

East Cooper contacted Harris Communications after the facility was completed.  They realized that the cellular reception was not reliable and wanted to seek out a solution.  The new facility featured state of the art technology and reliable cellular reception was imperative.  The hospital wanted reception for staff who rely on smart phones as well as visitors and guests who depend on cellular coverage to communicate.  This particular hospital is a member of a large system and had stringent standards for qualifying outside vendors.  Harris Communications was able to qualify based on our national experience in implementing repeater solutions for hospitals and other medical facilities.

Nature of the Solution

Harris Communications was able to determine that the main factor effecting the facility’s cellular reception was the construction of the building.  There was enough cellular reception outside of the facility to be captured and repeated inside the hospital to create the cellular signal they needed.  We designed and implemented a multi-carrier fiber solution for the entire facility.  Once the installation was finished, we walked the entire facility to ensure the reception was adequate.

Contact us today to learn more about our services!

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